Dairy MAX Strengthens Partnerships to Boost Dairy Sales and Drive Engagement Across Major Retail and Food Service Channels

Oct 11, 2024
Dairy MAX Food Service Partnership Channels

Dairy MAX continues to develop strategic partnerships to boost dairy sales, support dairy farm families and illustrate the many advantages of dairy foods to consumers. This successful initiative connects people to dairy through personalized marketing efforts at leading retailers and food service brands, ultimately driving demand and increasing consumption. 

Dairy MAX has consistently increased dairy sales through grocery retail partnerships and campaigns, which historically garner a $10-$12 return-on-ad spend for every dollar we invest in the campaign—and that strategy continues to expand. Partnering with giants like Walmart, Dollar General and Instacart, Dairy MAX reaches consumers throughout their grocery planning and shopping journey—from app to email to storefront—to increase awareness of, purchases of, and loyalty to dairy foods. These coordinated advertising campaigns ensure dairy’s taste, experience and nutrition advantages are communicated to a variety of audiences, from families looking for budget-friendly meal options to those focusing on specific dietary needs. 

In August and September, retail campaigns emphasized the back-to-school and sports seasons, guiding families to make healthy choices with dairy foods while balancing a busy schedule. One Walmart.com campaign targeting diverse audiences and topics—like gut health, family meals and protein-forward diets—will extend through October to build on its already-successful run. The campaign showcases dairy’s integral inclusion in everyday life for families across America.

“We are committed to supporting our dairy farmers by connecting directly with families who value dairy’s nutrition, versatility and role in family traditions,” said Gretchen Crichton, director of innovation and insights at Dairy MAX. “Through these innovative partnerships, we’re reaching them at the right times and places, ensuring milk, cheese and yogurt remain a staple in households across the country.” 

Beyond grocery retail, Dairy MAX, along with other state and regional dairy checkoffs, drove a 2 million incremental milk pound increase through a partnership with Marco’s Pizza. Featuring a special spicy Monterey Jack cheese blend, the partnership launched a limited-time “Fiery Flavors” menu. The specialty menu items—which included pizzas, Pizzolis, cheesy sticks and more—were developed in response to customer feedback for new menu offerings, as well as a spicy foods trend among Gen Z. With 1,150 participating locations, the promotion proved incredibly effective at increasing dairy sales through partners, using approximately 15,000 pounds of cheese in the first three weeks.

To further connect with Gen Z, Dairy MAX began working with Smoothie King, a favorite quick-service restaurant brand among young generations. Smoothie King incorporates dairy ingredients like whey protein, Greek yogurt and milk into 62% of its menu items, making it an ideal partner to defend dairy sales and improve sentiment of dairy foods among teens and young adults. This year-long partnership includes social media marketing focused on dairy’s advantages, in-app promotions of dairy-inclusive menu items and an added focus on developing more dairy-based smoothies—all positioning dairy as the perfect option for the healthy, active lifestyles of Smoothie King customers.

“We’re proud of these partnerships and the innovative ways we’re promoting dairy foods to families," said Crichton. “From strategic omnichannel activation to working with restaurant and retail leaders like Marco's Pizza, Smoothie King, Walmart and Dollar General, our goal is to ensure people recognize the value of dairy in their daily diets and continue to choose to put those dairy foods in their carts.”

Due to the success of their promotion, Marco’s will continue to feature the Fiery Flavors menu items at participating locations. To find a location near you, click here. To find a Smoothie King location near you, click here. For additional partnership stories, please visit DairyMAX.org.